THE WELLNESS HQ PRIMARY CARE
Website Privacy Policy
Mindful care. Meaningful results.
Effective Date: October 28, 2026
Last Updated: October 28, 2026
1. Introduction
At The Wellness HQ Primary Care, we are committed to protecting your privacy and maintaining the confidentiality of your personal information.
We recognize that trust is an essential part of the patient–provider relationship. Protecting your information is one of the ways we demonstrate our commitment to providing professional, personalized, and respectful healthcare.
This Privacy Policy explains how we collect, use, protect, and manage information obtained through our website.
By using our website, you acknowledge the practices described in this policy.
2. Information We Collect
When you visit our website, we may collect certain information to help us respond to inquiries, provide information about our services, and improve your website experience.
Personal Information
Information you voluntarily provide may include:
Name
Email address
Telephone number
Appointment inquiries
General questions about our services
Other information submitted through website communication features
Automatically Collected Information
Our website and its service providers may automatically collect certain technical information, including:
IP address
Browser type
Device information
Pages visited
Date and time of website access
General website usage information
We collect and use this information only as reasonably necessary for legitimate business purposes and in accordance with applicable privacy laws.
3. How We Use Your Information
The Wellness HQ Primary Care may use information collected through our website to:
Respond to general inquiries.
Provide information regarding our healthcare services.
Assist with appointment scheduling requests.
Communicate important practice information.
Maintain website functionality and security.
Improve the accessibility and performance of our website.
Comply with applicable legal and regulatory obligations.
We do not sell patient medical information or protected health information to third parties.
4. Protection of Medical Information
The Wellness HQ Primary Care recognizes the importance of protecting sensitive health information.
As a healthcare practice, we comply with applicable federal and Maryland privacy requirements, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
Protected health information obtained through clinical services is handled according to our practice's Notice of Privacy Practices.
Our website Privacy Policy is separate from our HIPAA Notice of Privacy Practices.
Patients should avoid submitting sensitive medical information through unsecured website forms or standard email.
Medical concerns, prescription requests, test results, and other confidential health information should be communicated through approved, secure patient communication channels.
5. Website Communication and Email
When you contact The Wellness HQ Primary Care through our website or email, we may use the information provided to respond to your inquiry.
Although we take reasonable precautions to protect information, standard electronic communications may not always be secure.
Please do not submit the following through general website contact forms or unsecured email:
Social Security numbers
Insurance identification numbers
Detailed medical histories
Laboratory results
Prescription information
Other sensitive personal or medical information
Submitting an inquiry through our website does not establish a provider–patient relationship.
6. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality and understand how visitors interact with our content.
Cookies are small files stored on your device that may help improve your browsing experience.
Depending on our website configuration, cookies may be used to:
Maintain website functionality.
Understand general website traffic.
Improve website performance.
Remember certain visitor preferences.
You may adjust your browser settings to limit or disable cookies.
Where required by applicable law, we will obtain consent before using nonessential tracking technologies.
We do not intentionally disclose protected health information to advertising or analytics services without appropriate authorization or another lawful basis.
7. Third-Party Websites and Services
Our website may contain links to external websites or services, including appointment scheduling platforms, insurance resources, and other healthcare-related websites.
These external services may have their own privacy policies and security practices.
The Wellness HQ Primary Care is not responsible for the privacy practices of independently operated third-party websites.
We encourage visitors to review the privacy policies of external websites before submitting personal information.
8. Information Security
We take reasonable administrative, technical, and physical precautions to protect personal information against unauthorized access, disclosure, alteration, or misuse.
These safeguards may include secure website connections, access controls, and appropriate procedures for managing personal information.
However, no internet-based system or electronic transmission can be guaranteed to be completely secure.
We continually strive to maintain appropriate safeguards consistent with applicable privacy and security requirements.
9. Sharing of Information
We may share personal information with authorized service providers when reasonably necessary to operate our website, respond to inquiries, or provide requested services.
Information may also be disclosed when required by law or otherwise permitted under applicable legal requirements.
When service providers handle protected health information on our behalf, we establish appropriate safeguards and business associate agreements when required by HIPAA.
We do not sell personal health information for commercial marketing purposes.
10. Your Privacy Rights
Depending on the type of information involved and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request information about our privacy practices.
Request access to certain personal information.
Request correction of inaccurate information.
Ask questions about how information is collected or used.
Exercise applicable rights regarding protected health information.
Patient rights involving medical records and protected health information are explained in our separate HIPAA Notice of Privacy Practices.
Requests may be subject to identity verification and applicable legal limitations.
11. Children's Privacy
The Wellness HQ Primary Care provides primary care services primarily to adults.
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our general website features.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the situation.
12. Changes to This Privacy Policy
The Wellness HQ Primary Care reserves the right to update this Privacy Policy to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
We encourage visitors to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Wellness HQ Primary Care
5999 Harpers Farm Road
Suite W230
Columbia, MD 21044
Phone: 443-383-3555
Website: thewellnesshqonline.com